Who We Are

Classico (classico.com.pk) is an online footwear store based in Multan, Pakistan. This policy explains what personal information we collect when you use our site, how we use it, and the choices you have. If you have any questions, contact us at info@classico.com.pk.

Information We Collect

When you place an order or create an account, we collect the information needed to fulfil it: your name, email address, phone number, and shipping/billing address. If you subscribe to our newsletter, we collect your email address. If you contact us, we collect whatever information you choose to share with us.

How We Use Your Information

We use your information to process and fulfil your orders, send order and shipping updates, respond to your questions, and — only if you’ve subscribed — send you newsletters and offers. We do not use your information for any purpose beyond running and improving this store.

Cookies

We use cookies that are necessary for the store to function, such as keeping items in your cart and keeping you logged in to your account. These are standard for any online store and don’t identify you personally on their own.

Advertising and Analytics

We may use tools such as the Meta (Facebook/Instagram) Pixel, the TikTok Pixel, and Google Analytics to understand how visitors use our site and to show relevant ads on Facebook, Instagram, and TikTok. These tools may set their own cookies and collect information about your browsing behaviour in accordance with their own privacy policies.

Payment Information

We currently accept Cash on Delivery and direct Bank Transfer. We do not collect or store any card details on our website.

Sharing Your Information

We do not sell your personal information. We share only what’s necessary with our courier partners to deliver your order, and with service providers (such as our hosting and email providers) who help us run the site.

How Long We Keep Your Data

We retain order records for as long as necessary for business, accounting, and legal purposes. If you’d like your account data removed sooner, contact us and we’ll do our best to accommodate your request.

Your Rights

You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, by emailing info@classico.com.pk.

Changes to This Policy

We may update this policy from time to time as our store grows. Changes will be posted on this page.

Contact Us

Questions about this policy? Email us at info@classico.com.pk.